Once you begin your claim process, your insurance company will send forms and letters on a regular basis so that you are advised of what is happening to your file. Many of the forms will be titled “OCF” and have a corresponding number. “OCF” is an acronym that stands for Ontario Claims Form. You can go onto the FSCO website to get an explanation of each form. http://www.fsco.gov.on.ca/en/auto/forms/Pages/ocf_forms.aspx